Account Executive, Commercial

Job Title: Account Executive, Commercial

We're looking for a highly motivated and experienced Account Executive to join our team in Chicago. As an Account Executive, you will be responsible for driving the growth and adoption of our customer service solutions across our Small Business segment.

Key Responsibilities:

• Evangelize our product by spearheading the growth and adoption of Intercom across our Small Business segment

• Manage the full sales cycle for Intercom’s Small Business customers, from prospecting to close, through a consultative sales approach

• Provide timely and accurate forecasts and clear visibility on revenue performance

• Articulate Intercom’s value using the Command of the Message framework

• Forecast and plan pacing throughout each month and quarter

• Partner with SE’s to win flagship logos in the market

• Partner with R&D and Marketing to act as the voice of your customers

Requirements:

• 2+ years experience in closing role

• 1+ years selling SaaS products

• Experience in outbound prospecting

• Strong sales instincts and track record hitting and exceeding quota

• Exceptional written and verbal communicator

• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes

• Ability to close net new business in a competitive environment

• Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits:

• Competitive salary and meaningful equity

• Comprehensive medical, dental, and vision coverage

• Regular compensation reviews - great work is rewarded!

• Flexible paid time off policy

• Paid Parental Leave Program

• 401k plan & match

• In-office bicycle storage

• Fun events for Intercomrades, friends, and family!

• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

OTE Range: $132,836-$171,745

Note: Proof of eligibility to work in the United States is required.