Account Executive - Italy - Enterprise

We are looking for an experienced, driven Enterprise Account Executive to drive ElevenLabs' growth across Italy's enterprises. The ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Italian organizations.

As an Account Executive, you will act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents - our end-to-end platform for building and deploying AI voice agents - to reimagine their customer experience, internal workflows, and monetization strategies.

Responsibilities:

• Build and manage a growing portfolio of enterprise accounts across Italy
• Identify new business opportunities where ElevenLabs' conversational AI capabilities can drive customer engagement, contact center automation, and operational efficiency
• Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers
• Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
• Demonstrate expertise or a strong willingness to learn about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants
• Develop and execute account strategies to expand ElevenLabs' presence within key enterprise verticals, navigating complex procurement and organizational structures
• Partner closely with Customer Success, FDEs, and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts
• Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents

Requirements:

• 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
• Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement
• Well-connected in the Italian enterprise landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level
• Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value
• Deep understanding of enterprise procurement and legal processes in Italy, with the ability to accelerate deal velocity within complex organizational structures
• Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly
• Passion for voice and audio AI and how it can unlock transformative value for customers
• A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
• Native or full professional proficiency in Italian; strong English for internal collaboration. Spanish is a bonus.

Location: This role is remote across Italy, but Milan is preferred.

What we offer:

• Innovative culture
• Growth paths
• Learning & development
• Social travel
• Annual company offsite
• Co-working