Description
At Tellent, we're on a mission to help organisations attract, hire and retain the right people.
As our Account Manager Benelux, you'll own and grow a portfolio of Tellent's most strategic, high-value accounts across the Netherlands and Belgium. You'll build genuine, long-term relationships, understand these customers better than anyone, and drive growth through upsell, cross-sell and upgrades , bringing them deeper into the Tellent platform (Tellent Recruitee, Tellent HR and Tellent Grow).
Your 12-Month Journey During the first 3 months: You'll immerse yourself in our products, customer base and expansion opportunities, and take full ownership of your book. You'll start building account plans for your top accounts and having your first commercial conversations. Within 6 months: You'll be independently running your book and generating your own pipeline, with strong level relationships across your accounts and impact-driven discovery conversations. You'll be a trusted voice in deal reviews and forecasting. After 1 year: You'll be managing multiple complex expansion trajectories at once, contributing meaningfully to net revenue retention with a healthy, well-covered pipeline , and actively raising the commercial bar for the team.
What you'll be doing
- Own and grow a portfolio of Tellent's most strategic, high-value Benelux accounts as long-term relationships
- Drive expansion through upsell, cross-sell and upgrades, bringing customers deeper into the Tellent platform
- Build a 360° view of every account , decision-makers, hiring cadence, talent processes, agencies and group structure , and spot where you can add value
- Build and execute multi-quarter account plans for your top accounts, anticipating customer needs before they surface
- Generate your own pipeline through proactive, self-sourced outreach
- Run impact-driven, multi-threaded discovery with senior stakeholders up to director level, focused on business value
- Partner closely with Customer Experience on account health, timing and expansion readiness
- Maintain sharp pipeline discipline, CRM hygiene and accurate forecasting in HubSpot
What you bring
- Fluent in Dutch (required, C1+) and English
- Proven commercial experience in a SaaS/tech environment, ideally in account management or expansion, with a track record of creating and growing strategic accounts
- A strong record of independently building, managing and closing your own pipeline, with sophisticated, multi-stakeholder (director-level) negotiation experience
- A proactive, entrepreneurial mindset , you take full ownership and build from your own initiative
- Strong commercial and business acumen , you quantify value, build compelling business cases and prioritise by long-term account value
- A customer-first approach , you spot expansion opportunities while keeping the relationship and long-term value front of mind
- Excellent pipeline management and CRM discipline
Success in this role looks like
- Consistent expansion revenue from upsell, cross-sell and upgrades across your book
- A healthy, well-covered self-sourced pipeline with accurate forecasting
- Deep, multi-threaded relationships across your most strategic accounts
- Account plans in place and progressing for your top accounts
- A strong, collaborative partnership with Customer Experience
What we offer
- Hybrid working from our beautiful canal-side office in Amsterdam
- Diverse and international team environment
- €1,500 annual training budget
- Pension plan, wellness perks & commuting/travel reimbursement
- 28 paid holiday days + 2 additional days in 2026
- Work from anywhere for 4 weeks per year
- Apple MacBook and all tools you need to succeed
- €200 home office budget