Description
About Belong
We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom.
The Role
Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality. This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership. It’s designed for an operator who thrives in the middle of action , someone who can enforce standards, bring structure, and translate strategy into daily execution.
Responsibilities
- Own day-to-day execution on the sales floor
- Drive discipline around activity levels and progression steps, pipeline hygiene and follow-up quality, cadence and sequencing adherence
- Enforce standards such as punctuality, preparedness, and accountability
- Partner closely with Sales Leadership to ensure strategy is executed without slowing the team down
- Act as the connective layer between leadership direction and rep execution
- Own cleanliness, accuracy, and reliability of Salesforce / Foundation
- Perform daily pipeline inspections and reporting
- Serve as the Salesforce power user for the Sales organization: CRM configuration, dashboards and reporting, dialers, automation, and tooling
- Simplify, document, and continuously improve sales processes
- Translate sales strategy into operational workflows that scale
- Identify bottlenecks and proactively implement fixes
- Use AI-powered tools to improve pipeline visibility, forecasting, and rep productivity
- Identify opportunities to automate manual workflows and reduce operational friction
- Partner with Sales, Product, and Ops teams to continuously upgrade tooling and processes
What We’re Looking For
- Strong background in B2C high-volume, high-velocity sales environments
- Previous experience managing or operating a fast-paced sales floor
- Proven Salesforce power user (reporting, automation, dashboards)
- Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)
- Familiarity with AI applied to sales workflows is a strong plus
Why This Role Matters
This role is foundational to scaling sales without breaking execution. Hiring more reps only works if the system behind them is bulletproof. You’ll help design and run the operating system for a repeatable, high-performing sales org. Your work will directly impact revenue growth, forecasting accuracy, and team performance