Description
We are looking for an experienced Proposal Coordinator to support the Global Proposal Program Manager with accelerating field sales and Databricks' go-to-market efforts.
The Proposal Coordinator will report into Databricks' Legal Operations Leadership and will be an important part of the team responsible for providing legal support for Databricks' revenue-generation activities.
Specific responsibilities include responding to a variety of international and U.S. customer questionnaires, RFQs, RFIs, registration, supplier, and onboarding forms, and the like – for new and current customers.
The successful candidate will also manage a queue for the questionnaires and other requests, including pulling in subject matter experts.
There might also be an opportunity to work with the Global Proposal Program Manager on RFPs, via an intake program/process.
The ideal candidate will be an expert at coordinating with cross-functional teams and subject matter experts worldwide to ensure timely and compelling responses that align with Databricks’ global strategy, compliance requirements, and internal policies.
We are also looking for someone with commercial GenAI-driven automated strategic response management experience, including automation for streamlining the answer process; creating and/or maintaining a knowledge base of questions and answers; and creating enablement focused on educating internal customers (e.g., field sales) on the program/process.
As the Global RFx program evolves, so will the role and responsibilities.
Responsibilities:
- Coordinate with customer questionnaire teams, collaborate closely with internal and external stakeholders, and deliver high-quality content and compelling responses.
- Help track questionnaires and proposals (e.g., downselection rate for RFx, revenue impact, on-time/SLA completion rate, questionnaire types, revenue impact), identify areas for improvement, and refine future response strategies.
- Demonstrate excellent project management, and an ability to coordinate efforts across multiple stakeholders, teams, and regions.
- Manage multiple assignments simultaneously while maintaining a high standard of quality and meeting tight deadlines.
- Routinely identify and recommend opportunities to change and improve ways of working.
- Be a bar raiser, constantly looking to improve standards within the team, such as by creating and implementing new approaches in standardizing proposal/customer questionnaire response formats and updating guidelines to streamline process and quality across different regions.
Requirements:
- Outstanding interpersonal and communication skills
- Three or more years of experience working as the primary proposal management resource for RFx, due diligence questionnaires, and vendor onboarding questionnaires.
- Experience with pre-sales, sales operations, and/or deal desk; experience within a commercial team is a plus.
- Bachelor's degree or equivalent.
- Demonstrable experience with supporting RFx programs, including knowledge of public sector programs.
- Familiarity with analyzing RFx and questionnaire requests to create tailored, compelling responses.
- Strong understanding of the tools used by in-house commercial legal teams to facilitate the contracting process for revenue, including tools used for contract generation and routing (e.g., SFDC, CPQ, and CLM), and signatures (e.g., DocuSign).
- Strong project management skills.
- Excellent written and verbal communication.
- Ability to work effectively with cross-functional teams across diverse cultures.
- Strategic thinking and problem-solving abilities.
- Familiarity with relevant industry regulations and compliance requirements.
- Proficiency with proposal management software.
Pay Range Transparency:
Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location.
Based on the factors above, Databricks anticipates utilizing the full width of the range.
The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.
For more information regarding which range your location is in visit our page here.
Zone 2 Pay Range $92,200-$126,700 USD
Zone 3 Pay Range $87,000-$119,700 USD