Description
About Dialpad ---------------- Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
Our Customers ------------ More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
Your Role -------- As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue.
Responsibilities ---------------
- Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish.
- Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.
- Cultivate relationships with our customers to gain insight into customer strategy and expansion plans,aligning our product suite with their goals.
- Generate pipeline and drive an efficient sales process.
- Achieve or exceed quarterly revenue goals.
- Serve as a Dialpad expert and become a trusted advisor and resource for your customers.
Requirements -----------
- 3-5+ years of experience in a closing sales role.
- Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
- Ability to communicate, present, and influence key stakeholders and decision-makers.
- Experience with solution selling techniques such as SPICED and/or MEDDICC.
- Experience providing timely and accurate forecasts to sales leadership.
- Excellent time management skills with the ability to track numerous details.
- Willingness to travel to customer locations or events as needed.
- SaaS sales background required, with bonus points for UCaaS/CCaaS.
- Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).
Why Join Dialpad -------------- We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.