Description
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Join the team as Twilio's next Senior Enablement Business Partner. As a Senior Enablement Business Partner, you will own the end-to-end strategy, deployment, and measurement of our core sales coaching program. You will establish the standard coaching frameworks that our sales leaders use to develop their teams. Additionally, you will drive operational excellence by governing the adoption, training, and enablement of our foundational sales tools,ensuring every representative and leader maximizes their potential across our tech stack while proactively leveraging artificial intelligence to scale organizational knowledge and streamline enablement processes.
Responsibilities:
- Design, build, and own the global sales coaching program, establishing clear, measurable standards for sales leaders to effectively coach their team members.
- Define and track key performance indicators (KPIs) to measure the long-term adoption, health, and success of the coaching program.
- Architect and deliver comprehensive training plans that drive behavior change and master-level adoption of key sales enablement tools, including Gong, Highspot, Outreach, LinkedIn, and Salesforce.
- Monitor and analyze tool utilization data to identify skills gaps, system bottlenecks, or adoption friction, proactively iterating on enablement strategies to resolve them.
- Collaborate cross-functionally with Sales Leadership, GTM Sales Operations & Strategy, and GTM Enablement teams to align coaching standards with corporate revenue goals and sales methodologies.
Qualifications:
- Extensive experience in Sales Enablement, GTM Operations, or Sales Leadership, with a proven track record of developing and scaling sales coaching or leadership development programs.
- Deep technical expertise and training proficiency in modern revenue tech stacks, specifically including Gong, Highspot, Outreach, LinkedIn Sales Navigator, and Salesforce.
- Strong capability in data analysis, with a demonstrated ability to measure program adoption, track enablement KPIs, and translate metrics into actionable training plans.
- Proven experience deploying AI-driven tools, prompt engineering workflows, or automated content mechanisms to scale training delivery and knowledge management.
- Exceptional communication and stakeholder management skills, with the ability to influence, guide, and establish credibility among senior sales executives and people managers.
- Certified in formal sales coaching frameworks or established sales methodologies (e.g., Challenger, Command of the Message, Sandler).
- Previous experience working in a fast-paced SaaS or cloud communications environment.
Location: This role will be remote, and based in Canada.
Travel: We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows:
- Based in British Columbia.: CAD $120,640.00 - CAD$150,800.00