Description
As a Junior Host at Holland America Group, you will play a key role in ensuring that guests have an unparalleled experience. You will be stationed in the main dining room, specialty restaurants, and the lido buffet, where you will aid guests with reservations, present menus, and engage in friendly, light-hearted conversations. Your professional demeanor and charming personality will be essential in providing seamless operations and resolving problems effectively.
Key Responsibilities: Aid the Restaurant Host, Restaurant Operations Manager & Maître D’ in handling reservations on embarkation day. Lead and guide guests through the restaurant to their dining tables. Monitor and provide timely assistance to any team requiring immediate support, to provide seamless guest experience. Periodically visit guest tables to gather feedback & share insights with the management team.
Skills, Knowledge & Expertise: 1 year + experience in a 5-star hotel or similar establishment Intermediate skills using computerized reservation or table management systems Advanced level English verbal and writing skills College degree in hospitality is preferred.