Description
The Food and Beverage Runner plays a pivotal role in ensuring exceptional dining experiences for our guests.
This role involves providing fine services from behind the Colonnade Buffet during breakfast and lunch, and assisting during dinner service to swiftly deliver food and beverages to the Main Restaurant via service trays.
Key responsibilities include acting as a brand advocate, communicating clearly and professionally with guests and team members, demonstrating knowledge of basic cuts of meat and cooking methods, and maintaining high service standards.
The ideal candidate will have exceptional customer service skills, be able to thrive in a fast-paced environment, and possess a keen eye for detail.
As a Food and Beverage Runner, you will be responsible for maintaining attentiveness and patience when interacting with customers, ensuring a positive guest experience.
You will also be required to confidently carry up to three plates and move gracefully within the dining environment, safely carry serving trays with up to eight covers, and exhibit positive body language and maintain a genuine smile, even in high-pressure situations.
Applicants should have experience in working with an international clientele, adapting to diverse guest needs, and demonstrate self-discipline and strong communication skills with guests and other departments.
A self-motivated, detail-oriented approach to work is essential, as is the ability to collaborate effectively as part of a team and show flexibility and adaptability in response to changing situations.
In terms of skills and knowledge, the ideal candidate will showcase a solid working food knowledge of classical cuisine, including being able to identify and recognize international food and beverage items by name and their related allergens.
Good organizational and multitasking skills, with the ability to perform well in a fast-paced environment, are also essential.
Excellent presentation skills, a positive attitude, and high standards of personal hygiene are also required.
Finally, excellent proficiency in spoken and written English language skills is necessary.