Solution Operations Manager, Revenue Growth

At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity.

As a Solution Operations Manager, Revenue Growth, you will work closely with the Solutions team and leadership to develop detailed pre-sales and post-sales operational plans, analyze and optimize Solutions team performance, and develop processes and KPIs to improve efficiency.

Technical Go-to-Market Execution

• Develop frameworks to standardize how the Solutions team approaches different customer technical needs within and across segments.
• Identify opportunities for experiment-driven improvements in the technical sales and implementation process.

Cross-Functional Collaboration

• Work closely with sales teams, product development, and revenue operations to align technical implementation capabilities with customer needs.
• Support the development of professional services offerings and technical engagement models that maximize customer success.
• Collaborate with product & engineering teams to ensure Solutions team feedback is incorporated into the product roadmap.

Drive Delivery Excellence

• Design and implement scalable frameworks and AI products that help Solutions teams consistently deliver value to clients, from pre-sales through post-sales.
• Translate successful delivery patterns into repeatable, operationalized processes - reducing variability and increasing team efficiency.

Data-Driven Decision Support

• Identify and operationalize the right metrics to optimize the Solutions team impact on customer success & revenue.
• Create and maintain reporting mechanisms around technical implementation KPIs.

About You

• 3+ years of experience in strategic operations, operations, chief of staff within technical sales, solutions engineering, or professional services environments.
• Proven track record in optimizing processes, impacting business KPIs, and aligning resources with business priorities.
• Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
• Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
• Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges.

Benefits

• Competitive cash salary and equity
• Daily lunch vouchers: Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company
• Sport: Enjoy discounted access to gyms and fitness studios through our Wellpass partnership
• Transportation: Monthly contribution to a mobility pass via Betterway
• Health: Full health insurance for you and your family
• Parental: Generous parental leave policy
• Visa sponsorship
• Coaching: BetterUp coaching on a voluntary basis