Data Center Operations Lead - Partner Site Operations

Job Overview

We're seeking a Data Center Operations Lead to manage the interface between Anthropic and our strategic site operations partner. You'll oversee day-to-day data hall work at partner-operated sites, ensuring compute fleet availability through hardware and IT operations.

Responsibilities

As the site lead, you own site outcomes for your assigned sites, including deployment velocity, availability, and incident response. Your responsibilities include:

• Managing operational outcomes, verifying data through independent sources
• Providing tactical direction and setting priorities for vendor on-site teams
• Defining operational processes, quality gates, and governance rhythms for partner-operated sites
• Analyzing operational trends and standardizing lessons across the program
• Tracking vendor performance against SLAs and staffing commitments
• Participating in incident escalation on-call rotation and directing vendor response

Requirements

• 8+ years of experience in data center operations (hardware, IT infrastructure, or critical facilities) as a manager, technical lead, or related role
• Experience managing vendors, MSPs, or contract workforces to measurable outcomes
• Hands-on technical depth in server, network, and rack-level infrastructure
• Experience building or improving operational processes
• Background in incident management frameworks, contract/SLA design, or EHS programs

Benefits

• Competitive compensation: $320,000-$405,000 USD per year
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours

Company Culture

At Anthropic, we work as a single cohesive team on large-scale research efforts, valuing impact and communication skills. We believe in big science and empirical research, with a focus on steerable, trustworthy AI.