Team Lead

Amazon is a highly data-driven company that prioritizes customer satisfaction. As a Team Lead, you will play a crucial role in ensuring that customers receive their orders on time and with quality.

Key responsibilities include:

• Managing daily shifts from a learning perspective
• Directing inbound and outbound functions
• Understanding Shopper Journey Insights (SJIs) and following Standard Operating Procedures (SOPs)
• Monitoring and mentoring associates on productivity, quality, and safety
• Monitoring Production Support (PS) queues and raising Andon alerts when necessary
• Conducting daily 4M and 5S audits for respective workstations

The ideal candidate will have:

• A Bachelor's degree
• Fluency in English (speaking, writing, and reading)
• Experience with Microsoft Office products and applications, particularly Excel
• Preferably 1+ year of experience in a customer-facing environment, warehousing, logistics, or manufacturing