Solution Operations Manager, People Growth

As a Solution Operations Manager, you will serve as a strategic business partner to our Solution team, driving the end-to-end staffing strategy, ensuring alignment between business priorities, operational constraints, and talent deployment.

Your mission is to optimize staffing efficiency, reduce time-to-staff, and build scalable processes that enable Mistral to deliver exceptional value to our customers.

Key responsibilities include:

• Developing and executing a forward-looking staffing strategy aligned with business forecasts and needs
• Building and maintaining a prioritization framework for recruitment to ensure the Solutions team is staffed for high-impact customer engagements
• Accelerating time-to-value by minimizing time-to-staff through efficient matching systems between skills and customer requirements
• Identifying and operationalizing key metrics to measure staffing efficiency, team utilization, and impact on customer success and revenue
• Designing and implementing scalable processes, automations, and tools to streamline talent deployment and reduce operational friction

Requirements:

• 3+ years of experience in strategic operations, staffing, chief of staff, or resource management within technical sales, solutions engineering, or professional services environments
• Proven track record in optimizing processes, impacting business KPIs, and aligning resources with business priorities
• Strong analytical skills, with experience in Salesforce, data warehouses, and BI tools
• Exceptional negotiation and diplomacy skills
• Technical acumen: understanding of AI implementation, use cases, and scaling challenges is a strong plus

Benefits include:

• Competitive cash salary and equity
• Daily lunch vouchers
• Discounted access to gyms and fitness studios
• Monthly contribution to a mobility pass
• Full health insurance for you and your family
• Generous parental leave policy
• Visa sponsorship
• Coaching on a voluntary basis