Deployment Strategist Lead - Mexico

As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems.

Your responsibilities will include:

• Meeting with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.

• Building and leading a team of forward deployed engineers within the region.

• Identifying relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.

• Designing and architecting bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.

• Guiding customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.

• Presenting the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.

• Collaborating with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.

• Building and delivering compelling demos of our voice and audio AI technology to new and existing customers.

• Scoping out potential applications in new industries and expand our AI solutions across different sectors globally.

• Taking full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.

• Collaborating daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.

Requirements include:

• Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.

• People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.

• Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.

• Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.

• Technical aptitude to quickly understand our voice and audio AI models and their applications.

• Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.

Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.