Description
Job Title
Senior Business Solutions Engineer, BizTech
Job Description
We are seeking a world-class Senior Business Systems Engineer to join our dynamic team. As a Senior Business Solutions Engineer, you will be responsible for providing quick solutions utilizing internal tools and agentic AI to support and assist teams in enhancing their day-to-day workflows. You will oversee the end-to-end delivery of system and tool changes as required, and provide support to those solutions.
Your expertise will help identify current pain points for stakeholders, promote industry best practices, and maintain data integrity and accuracy within our platforms. You will also play a crucial role in mentoring junior team members, driving strategy, and delivering results with excellence.
A high degree of focus on practical AI and understanding the current state of industry as AI technology changes is critical.
Responsibilities
Product Roadmap Ownership
Lead the design, development, implementation, and optimization of custom solutions to improve internal teams' processes and workflows, with a focus on Agentic AI solutions utilizing Airbnb-approved internal tools.
Stakeholder Management
Identify and address current pain points, socialize industry best practices, and prioritize project pipelines in collaboration with stakeholders.
Automation
Identify and drive automation initiatives to reduce manual processes and improve operational efficiency across core business functions.
Vendor Management
Partner with our vendors to drive and own the product feature and bug lifecycle from requirements gathering to launch.
Industry Trends
Stay updated with the latest platform features, best practices, and industry trends to proactively identify opportunities for enhancements.
Business Process Improvement
Craft and suggest future-state business processes, and lead the implementation of these suggestions.
Expertise and Mentorship
Act as a company-wide expert in relevant functional tools and applications. Mentor junior team members and provide guidance on development and delivery.
Architecture and Design Reviews
Collaborate on architecture and design reviews, offering necessary guidance to ensure development guidelines are followed.
Requirements
Experience
8+ years of professional experience with proven enterprise-grade systems implementations, IT consulting, or similar field leveraging advanced platform integrations Minimum of 2 years of experience demonstrably using AI in workflows and to support customers Experience researching and implementing custom applications from the Marketplace from research, to design and implementation Advanced degree (e.g., MS/MBA) in Business, Computer Science, or related fields preferred Demonstrated experience designing and implementing custom business solutions and integrations using enterprise platforms Deep knowledge of data modeling, business intelligence tools (e.g., Tableau), and enterprise reporting best practices Skilled at stakeholder engagement and cross-functional collaboration in large global organizations Adept at leading complex projects, simplifying technical concepts, and promoting operational excellence Excellent written and verbal communication skills, especially in critiquing technical designs and leading workshops, and engaging with senior leadership Exemplifies strong leadership fundamentals, guides junior team members, and drives strategy with a focus on long-term scalability Proficient in designing and implementing data management strategies to ensure data integrity Identifies opportunities for product and process improvements and can lead and implement said improvements, obtaining necessary buy-in from stakeholders and leadership
Preferred Qualifications
Advanced degree (e.g., MS/MBA) in Business, Computer Science, or related fields