Description
Join Keywords Studios and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge. As a Specialized Services Business Development Manager, you'll be instrumental in expanding Keywords Studios' Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers.
You'll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords.
Business Development & Strategy
- Develop and execute GTM strategies to drive adoption of new product features.
- Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth.
- Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities with a focus on T&S, Monetization, and VIP.
- Receive & Respond to customer RFI / RFP’s.
- Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions.
Analytics
- Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress.
Communication
- Work closely with internal teams to drive alignment on business objectives and client initiatives.
- Present proposals, negotiate deals, and communicate complex commercial opportunities effectively.
- Promote a culture of accountability, collaboration, and customer obsession.
Requirements
- 5–7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry.
- Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
- Track record negotiating and executing complex deals in excess of $5M.
- Strong critical thinking, commercial creativity, and process-driven execution.
- Data-driven mentality and ability to work through ambiguity.
- High attention to detail and ability to perform under pressure and deadlines.
- Excellent written and verbal communication skills.
- Self-motivated and able to thrive in a remote working environment.
- Willingness to travel as required.
What We Offer
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.