Description
We're looking for early members of our Sales team that can form deep partnerships with our prospects and customers to help them adopt and succeed on the next generation of database infrastructure.
As a Solutions Engineer, you will partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems. You will lead technical discovery to match customers' business and technical objectives with PlanetScale's offerings. You will design and execute proof of value timelines that deliver on agreed-upon business outcomes and success criteria. You will design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms. You will assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies. You will build tools, scripts, and automation that accelerate migrations and improve customer onboarding. You will create educational content including documentation, guides, blog posts, workshops, and videos. You will collaborate with Product and Engineering teams to advocate for customer needs and shape the platform.
You have deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies. You are equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks. You thrive in customer-facing situations and translate technical concepts into business value for diverse audiences. You are self-motivated and can manage multiple engagements simultaneously with minimal oversight. You enjoy creating content and sharing knowledge through various formats. You are comfortable with occasional travelmaxcdn< 20%.