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OpenAI

Head of GTM Business Operations & Strategy, Safety & Security

OpenAI
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hybrid senior Full time $347K – $405K San Francisco

First indexed 9 May 2026

Description

Compensation

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The GTM Business Operations & Strategy team helps shape and scale how our B2B business grows across products, customer segments, and routes to market. We work closely with Product, Sales, Success, Data Science, Finance, Marketing, Legal, Security, and Operations to define strategic priorities, evaluate growth opportunities, and translate those priorities into the plans, processes, and cross-functional coordination required to execute well.

About the Role

We’re looking for an exceptional operator to join our team to lead GTM business strategy & operations for Security & Safety across the GTM organization. As AI models & products advance, safety and security are critical to deploying AI broadly. This role is ideal for someone who combines strong operational judgment with fluency in safety & security practices, and who enjoys building the systems, processes, and cross-functional rhythms that help a fast-moving organization scale.

Responsibilities

  • Define how the Safety & Security program is structured within GTM, including ownership, decision forums, planning cadences, and escalation paths that support a resilient and scalable operating model.
  • Develop and operationalize data retention policies across products, customer segments, and deployment scenarios in close partnership with Product, Security, Policy, Safety, Legal, and Data.
  • Build go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement.
  • Create scalable mechanisms to capture recurring security, safety, and appsec needs from customers and field teams, and translate them into structured inputs for product roadmap, policy, and enablement decisions.
  • Track customer demand, implementation blockers, and market signals to refine strategy and drive cross-functional execution across Product, Security, Policy, Safety, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations.

Requirements

  • Have 10+ years of experience across GTM strategy, business operations, product strategy, security strategy, consulting, or related functions in high-growth technology environments.
  • Bring strong fluency in enterprise security and application security, with working knowledge of topics such as data retention, IAM, audit logging, secure development practices, and vulnerability management.
  • Have experience translating field requirements and customer feedback into product roadmap input, operational priorities, and scalable GTM programs.
  • Are comfortable working with technical products and engaging effectively with both technical and business stakeholders.
  • Are highly analytical and can turn qualitative feedback and recurring field patterns into clear priorities and action.
  • Have demonstrated success leading complex cross-functional initiatives across Product, Security, Legal, Sales, Customer Success, and Operations.
  • Are able to move between long-term strategic direction and hands-on execution, and can bring structure to ambiguous, fast-moving environments.
  • Are an exceptional communicator and collaborator who can influence senior stakeholders across technical and non-technical teams.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf).

Background checks for applicants will be administered

This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://jobs.ashbyhq.com/openai/e5c39e03-6121-47be-8bd3-f6128557b38f