Description
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
As a Conversational Design, Demo Engineer, you will play a critical role in supporting pre-sales engagements through the design, analysis, and demonstration of Cresta’s AI capabilities. You’ll partner closely with Solution Engineers and Demo Engineering to craft compelling, high-quality conversational experiences that showcase Cresta’s value to prospective and existing customers. Your work will focus on establishing clear business cases for net new and upsell opportunities, using conversation design and data-driven assessments to highlight measurable impact.
Responsibilities: Collaborate closely with Solution Engineers and Demo Engineering to design and deliver high-impact, AI-driven demos, Proofs of Concept (POCs), and Conversation Assessments that clearly articulate Cresta’s value in real-world customer scenarios. Develop and generate high-quality synthetic conversations and AI model behaviors that realistically simulate customer interactions and bring priority use cases to life in pre-sales environments. Conduct in-depth Conversation Assessments and data analyses to uncover opportunity areas, quantify measurable impact, and build compelling business cases for net-new logo acquisition and upsell expansion. Continuously enhance demo environments by strengthening QA/QM frameworks, reporting layers, behavioral configurations, intent mining, metadata generation, and dashboard development to ensure accuracy, realism, and actionable insight.
Qualifications we Value: Strong alignment with Cresta’s culture and values , driven by a genuine desire to make people’s lives easier, even in fast-paced and high-pressure environments. Demonstrates resilience, positivity, and ownership, with the ability to maintain energy and focus when workloads are demanding. Brings a growth mindset, remains coachable, and continuously seeks new ideas to improve collaboration, team dynamics, and collective progression.