Senior Solutions Architect

Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community.

You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Responsibilities

• Serve as the technical point of contact for your accounts and account managers in your assigned territory.
• Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs.
• Create and own value-based relationships at all levels in customer organisations.
• Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advise the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboard, educate, and enable our partners, and support them in sales cycles.
• Create collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs.
• Be the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepen both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring Along

• A track record of success in a technical presales role within the Enterprise Sector
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies
• A real passion for being curious and a continuous learner
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
• An ability to influence
• The ability to inspire groups, both large and small
• A willingness to travel 30% within region, as well as occasionally internationally