Leiter After Sales/Serviceleiter

Your Chance at Porsche

Are you looking for a new challenge in the automotive industry? Do you want to be part of a successful team that is passionate about delivering exceptional customer service? Look no further than Porsche Zentrum Hegau-Bodensee.

As a Leiter After Sales/Serviceleiter, you will be responsible for leading our after-sales team and ensuring that our customers receive the highest level of service. You will be the face of our dealership and will be responsible for representing our brand in the best possible light.

Your Responsibilities

• Lead and develop the after-sales team, including service, workshop, and parts departments
• Ensure that every customer issue is resolved efficiently, effectively, and to Porsche standards
• Oversee the entire after-sales process, including sales, service, and parts
• Analyze key performance indicators (KPIs) and make data-driven decisions to improve our performance
• Develop and implement strategies to increase customer satisfaction and loyalty
• Represent the dealership at external events and functions

Your Qualifications

• Bachelor's degree in a relevant field, such as automotive management or business administration
• Proven experience in a leadership role, preferably in the automotive industry
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Familiarity with MS Office and DMS systems

What We Offer

• Competitive salary and benefits package
• Opportunity to work with a successful and growing company
• Collaborative and dynamic work environment
• Professional development and training opportunities
• Recognition and rewards for outstanding performance
• Flexible working hours and remote work options

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!