Description
At Keywords Studios, we are seeking an ambitious and experienced Implementation Engineering Manager to lead our Implementation Engineering team. As a key member of our organization, you will oversee the design, development, testing, and deployment of our custom solutions across the team.
Your primary responsibilities will include partnering with project managers, solution architects, account management, customer success managers, and technical account managers to gather requirements and translate them into infrastructure solutions. You will also work with the product and engineering teams when assessing and creating jointly developed solutions involving in-product and custom development.
In addition, you will guide the team on development of their projects ensuring security and compliance, identify opportunities to streamline processes, enhance reliability, reusability, and improve performance across the infrastructure ecosystem.
We are looking for someone with 5+ years of experience managing and leading engineering and operations teams in complex enterprise environments. You should have demonstrated experience developing and implementing technical solutions and process changes in highly complex infrastructures, including collaboration with solution architects, engineering teams, and customer success teams.
Key qualifications include proficiency with Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi, experience with CI/CD pipelines for Cloud Deployments, and experience developing custom automation (Lambda Functions/Azure functions).
You should also be efficient with programming languages (Python, JavaScript, bash, powershell, C#), managing code repositories, and performing peer code reviews for each team member.
As a leader, you will assist with proof of concepts for strategic and enterprise customers, work side-by-side with customers to design, diagram, and document complex integrations or proof of concepts, and ensure completion of documentation, training guides, and other customer-facing content.
If you are a project manager at heart, enjoy working in a fast-paced environment, and have excellent communication skills, we encourage you to apply for this exciting opportunity.