Description
Develop the Honda Aircraft Quality Management System (QMS) including identification/resolution of quality problems quickly to ensure customer satisfaction and maintain quality competitiveness.
Review multiple data sources to evaluate, summarise and draw conclusions to identify trends that lead to countermeasure activity.
As a company-wide function, develop, maintain, and assure adherence to the Honda Aircraft Quality Management Policy (QMP).
Use engineering fundamentals to identify and resolve issues to improve business practices by leading working groups with Quality representatives and subject matter experts.
Utilise various data sources (internal and external) such as normal warranty issues, surveys, ADs, FAA SDRs, CAs, QNs.
Be a resource to business units and divisions on concerns related to Quality data, corrective action procedures, audits, training, and other items as needed.
Develop clear QMS supplements, standards and procedures.
Look for data trends not previously identified through deep understanding of the data.
Support cleaning data to ensure proper classification of market problems.
Transform data using SQL, Python, etc to identify trends that lead to actionable problems and defend analysis to promote for countermeasure activity.
Generate groupings to support identification and classification of market problems.
Utilise modelling, statistics, and trend analysis to forecast future failure rates for known problems.
Key performance indicators include completing L3 business plan theme or IT theme milestones on schedule with expected results, developing product and business improvement proposals to meet prescribed planning cycle requirements, and developing Business Unit/Department KPIs based on data analysis and research.
Decisions expected include deciding best countermeasure for audit non-conformities, deciding best options for business improvement reflections to the QMS, and deciding best improvements to system issues.
The role involves occasional domestic and international travel for training, business collaboration, and benchmarking.