Technical Solutions Engineer

We're looking for a Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will communicate with external developers, aid them in building their applications against Stripe's infrastructure, and unblock them with their thorniest integration challenges.

Responsibilities include:

• Communicating with external developers and aiding them in building their applications against Stripe's infrastructure in multiple programming languages.
• Unblocking external developers with their thorniest integration challenges through various support channels.
• Developing and maintaining internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure.
• Identifying points of friction developers encounter and collaborating with engineering teams to make Stripe products better.
• Developing and maintaining a suite of internal support tooling for TSE and Stripe Support more broadly.
• Acting as a developer advocate and educational resource internal to the organization.

This role is remote but requires candidates to be located in British Columbia.

Minimum requirements include:

• At least 4 years of full-stack software development experience.
• Direct experience explaining technical concepts and being comfortable explaining how Stripe works to both technical and non-technical audiences.
• Understanding how to write good, clean code in multiple programming languages and how to read code that might not be quite as well written.
• Ability to help users during working hours in the region you are in.

Preferred qualifications include:

• Enjoys writing in a clear and quick manner.
• General software engineering skills are important to us.
• Experience teaching or coaching developers.
• Comfort working with a great deal of autonomy and limited supervision.
• Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study.