Description
We're shaping the future of communications at Twilio, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide to craft personalized customer experiences.
Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team. Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.).
In this role, you'll co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience.
As a Staff Software Engineer within Enterprise AI, you are the technical heartbeat of our products. Your role is to bridge the gap between bleeding-edge AI research and robust, full-stack production systems.
Responsibilities:
- Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
- Drive the development of sophisticated, stateful web applications.
- Serve as developer leader in distributed systems, data technologies, with strong software engineering skills.
- Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
- Mentor and elevate a team of high-performing engineers.
- Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role.
- Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React.
- Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.
- Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.
- Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
- Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
- Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.
Desired:
- Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.
- Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).
Travel:
This role will be remote and based in Colombia. Travel may be required to participate in project or team in-person meetings.
What We Offer:
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!