オペレーションサポートスタッフ (PS Operations Support Staff) - 社内公募

We are seeking a PS Operations Support Staff member to join our Player Engagement team at our Tokyo office.

As a PS Operations Support Staff member, you will be responsible for supporting the operation of popular game titles developed by major game manufacturers.

Responsibilities:

• Perform maintenance checks using management tools and actual machines to ensure correct reflection of maintenance implementation contents
• Create and publish notification texts to customers during system failures or maintenance
• Adjust game data based on client instructions and confirm adjustments
• Create FAQs for user inquiries regarding assigned titles

Requirements:

• Basic PC skills (e.g., Word, Excel, email correspondence)
• Interest in games
• Social experience (work experience)
• Ability to commute to our office in Suginami, Tokyo

Preferred qualifications:

• Experience in game operation
• Experience as a planner or customer support in the game industry
• Experience operating corporate SNS accounts
• Experience in public relations or PR activities

We are looking for individuals who:

• Are detail-oriented and meticulous
• Value communication and teamwork
• Can think and act independently

Benefits:

• Comprehensive social insurance
• Paid vacation
• Bereavement leave
• Special leave
• Employee referral program
• Frequent company events (e.g., cherry blossom viewing, BBQ, year-end party)
• Flexible dress code and hairstyle
• Smoking prohibited indoors (smoking room available)
• EAP employee support program
• Welfare program (Relo Club)
• Transportation cost reimbursement (up to ¥30,000 per month)
• Remote work allowance (based on company regulations)