Operations Lead

We are seeking an experienced Operations Lead to join Amazon Ultra Fast Grocery (UFG) operations in KSA. As an Operations Lead, you will be responsible for managing end-to-end last-mile operations for one large site or a combination of small sites, supervising last-mile dispatch operations.

Key responsibilities include:

• Meeting customer-facing metrics while maintaining operational/cost targets and upholding safety and morale of the team
• Driving performance management of team members and DSP partners
• Preparing and implementing training and development plans for DAs
• Working closely with DSP to continuously improve operations processes and attain sustained performance improvement
• Conducting 4M/5S and Safety GEMBA audits for stores on a daily basis
• Standing in for the Area Manager

Requirements:

• Experience with Microsoft Office products and applications
• Experience with Excel
• Fluency in English (speaking, writing, and reading)

Preferred qualifications:

• Experience in customer-facing environments, warehousing, logistics, or manufacturing
• Bachelor's degree