Workplace Coordinator

We are hiring a Workplace Coordinator to join Anthropic as the sole workplace team member in our Zurich office. You will own everything that makes the office run and everything that makes it a place people want to be , from building operations and vendor management to employee experience, events, and food and beverage programming.

Responsibilities

Office Operations & Building Management

• Coordinate with and manage vendors who handle day-to-day operations and maintenance of the Zurich office, including janitorial services, deliveries, office supplies, and building repairs
• Address workplace issues promptly (elevator down, restroom flood, HVAC failure, refrigerator not cooling, etc.), engaging the right vendor and keeping colleagues informed until the issue is resolved
• Conduct minor repairs and hands-on maintenance tasks; coordinate vendors for more complex work
• Support HVAC, preventive maintenance schedules, and building system upkeep
• Manage workstation setups for new hires and team changes, including monitors, monitor arms, and ergonomic equipment
• Support office moves, restacks, furniture reconfigurations, and space planning as the team grows
• Partner with Security on emergency response support and help maintain compliance with local safety codes, permits, and inspections

Employee Experience & Hospitality

• Own the day-to-day employee experience for the Zurich office , you are the face of the office and the first point of contact for how things work
• Ensure new hires have a seamless first-day experience: desk ready, equipment set up, office tour, and a warm welcome
• Manage food and beverage programming, including snacks, coffee, catering for meetings, and team meals, keeping offerings fresh and responsive to employee preferences
• Monitor and proactively improve the in-office experience through regular walkthroughs, employee feedback, and observation , fix what is not working before it becomes a ticket
• Respond to requests in our internal ticketing system within SLAs, providing a high level of service through clear, timely, and empathetic communication
• Develop and preserve office culture, norms, and the hospitality standard that makes Zurich feel like an Anthropic office

Events & Programming

• Plan and execute local office events: team gatherings, holiday celebrations, milestone moments, happy hours, and visiting-executive hospitality
• Coordinate with the broader Workplace, People, and Experience teams on company-wide events that have a Zurich component (All-Hands watch parties, offsites, team-building activities)
• Own event logistics end-to-end: space setup, catering, A/V, vendor coordination, budget tracking, and post-event teardown
• Support visiting teams and executives with workspace setup, local recommendations, and logistics
• Bring a hospitality mindset to every event and meeting setup, ensuring the space is welcoming and well-prepared

Cross-Functional Coordination & Process

• Partner closely with People Operations, Security, the global Workplace team, IT/AV and local vendors to keep the office running smoothly
• Help maintain and improve Standard Operating Procedures so that recurring processes scale as the office and team grow
• Manage multiple competing priorities with clear judgment on what matters most
• Surface issues, risks, and facility needs to the global Workplace team early and clearly

Requirements

Minimum Qualifications

• Have 5+ years of experience in workplace coordination, office management, hospitality, or building operations
• Have working knowledge of building systems like HVAC, elevators, plumbing, and lighting, and can supervise maintenance, repairs, and services
• Bring a service-minded, solutions-oriented approach and genuinely enjoy being the person who makes things work
• Have experience managing food and beverage service, catering, or hospitality programming in an office setting
• Are comfortable independently managing an office , you have been the sole workplace person at a site before, or are ready to be
• Enjoy rolling up your sleeves, with no task too big or too small
• Have excellent organisational and communication skills, and can manage many competing priorities

Preferred Qualifications

• Have managed workplace projects or programs (HVAC, preventive maintenance, office moves, events) in a multi-building or high-growth environment
• Have planned and executed office events, from small team gatherings to larger company celebrations
• Have experience at a high-growth technology company where processes are being built in real time
• Be interested in artificial intelligence and care that it is developed safely and beneficially
• Have experience managing permit, license, and inspection requirements