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Starling

Java Software Engineer - Customer Services

Starling
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hybrid mid full-time London

First indexed 20 Mar 2026

Description

We're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. As a Java Software Engineer, you will be responsible for delivering robust and scalable code, applying best practices, and a proven track record of delivering high-quality software. Experience with AWS and Postgres is highly desirable.

Our team uses the latest tech to build solid solutions that let customers help themselves, easily find out what the bank offers, and give our Operations teams the best tools to help customers quickly and effectively. We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications.

You will be working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do.

Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. We're on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Join us and help us create easy-to-use tools and ensure every support interaction is quick, helpful, and effective for millions of customers. Our process: Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.

In general, you can expect the below, following a chat with one of our Talent Team:

  • Initial phone call (~45 minutes)
  • Take-home technical test to be discussed in the technical interview (~3 hours)
  • Technical interview (~1.5 hours)
  • Final Interview (~40 minutes)

Benefits:

  • 25 days holiday (plus take your public holiday allowance whenever works best for you)
  • An extra day’s holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company-enhanced pension scheme
  • Life insurance at 4x your salary & group income protection
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care
  • Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://apply.workable.com/j/953817614A