Description
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.
We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.
In this role within Engine’s Product & Technology function, you’ll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features.
You’ll also work closely with the wider cards product team, including contributing to the broader cards roadmap.
You’ll have touch points with our existing and future clients to ensure we support them effectively.
You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it.
Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.
Key responsibilities include:
- Taking ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders.
- Contributing to the overall card roadmap with inputs from your subdomain(s).
- Working cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients.
- Confidently and independently prioritising incoming tasks and clearly communicating ‘the what’ and ‘the why’ of each decision to both internal and external stakeholders.
- Managing deadlines and being responsible for proactively raising delivery risks that may impact our client projects.
- Developing a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition.
- Working closely with our Business Development team by helping the team understand Engine’s capabilities in your domain and joining early-stage Sales conversations as an SME.
- Being responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders.
Requirements include:
- 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender.
- Having owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn’t.
- Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing.
- Experience working across different regions and jurisdictions is a plus.
- Being comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients.
- Having experience working directly with APIs.
- Having a keen eye for mobile UX and a good understanding of market trends in the cards world.
- Being able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal.
- Being intellectually and technically curious and enjoying learning what things do and how they work.
- Having a knack for understanding technical concepts and enjoying getting into the details with engineering and design.
- Having good communication skills that will be required to work with both internal and external stakeholders.
- Being comfortable handling ambiguity and working in a flat structure.
- Proactively taking accountability for important and strategic activities.
Interview process includes a 45-minute conversation with someone from the team, a 1-hour conversation with two more people from the team including our Technical Product Director, and a 45-minute conversation with two of the senior leadership team.