Description
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era.
As a Senior Product Acceleration Specialist, you will play a critical role in driving Okta's success through the deployment and implementation of new products. You will serve as a trusted advisor to our Product and Go-To-Market (GTM) Field teams and customers, empowering them to unlock the full potential of our solutions.
We are looking for an experienced, enthusiastic, and hands-on technical leader who has deep experience in the Okta platform and the broader Identity industry. You will be instrumental in driving the design, development, and optimisation of our products to deliver unparalleled customer experiences.
Responsibilities:
- Collaborate closely with Okta stakeholders, including internal teams, customers, and external partners, to gather requirements, analyse needs, and document solutions.
- Provide clear and concise technical communication to stakeholders at various levels, including functional and technical requirements.
- Serve as a deep technical expert on Identity and Access Management, providing actionable recommendations to Product Management teams on integration concepts, feature gaps, and market opportunities.
- Design, build, and maintain the cutting-edge lab environment that powers all testing, solution validation, and high-impact product demonstrations.
- Deliver hands-on training and mentoring to customers and Okta Field teams on product features and functionality.
- Act as a bridge between customer needs and Product Management to inform product development and roadmap priorities.
- Lead cross-functional collaboration with internal teams such as Product Management, Engineering, Presales, Sales, Professional Services (PS), Enablement, and others to address complex issues and drive solutions.
- Engage with senior management and other stakeholders within Okta to drive strategic initiatives and partnerships.
- Conduct hands-on technical implementation, troubleshooting, and testing of products to ensure high-quality delivery.
- Manage multiple concurrent release programs simultaneously, prioritising tasks and resources effectively.
- Support a global, distributed team across multiple time zones by providing flexible working arrangements and regular communication.
- Mentor and guide less experienced team members, sharing expertise and best practices to drive knowledge sharing and growth within the team.
- Advocate for product adoption and usage through thought leadership content creation (e.g. blogs, videos, articles) and community engagement (e.g. forums).
Qualifications:
- Highly motivated, experienced, and self-driven professional with a strong background in cyber security and identity and access management, looking for a technical role with a focus on delivering new product innovations to external customers.
- Strong background in identity and access management with expertise in various Okta product offerings
- Proven experience in cyber security, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), Identity Threat Detection and Response (ITDR), and Security Posture Management (SPM)
- Experience with cyber security frameworks and standards (e.g., NIST, PCI-DSS)
- Knowledge of enterprise web technologies, cloud architectures, and complex IT landscapes
- Expert-level experience with Microsoft Active Directory, including Certificate Services (AD CS) and Federated Services (ADFS).
- Strong understanding of identity federation and user management protocols; SAML 2.0, WS-Federation, OAuth, OpenID Connect, SCIM
- Expertise in implementing robust access control models using RBAC, ABAC, IBAC, GBAC, and SOD
- Proficiency in governance frameworks such as HIPAA, PCI-DSS, or GDPR
- Experience installing, configuring, and managing server and desktop operating systems (Windows, Linux, macOS).
- Proven ability to automate infrastructure using scripting (e.g., PowerShell, Python) or IaC tools (e.g., Terraform).
- Experience with modern Endpoint Management systems (e.g., Microsoft Intune, Jamf, VMware Workspace One).
- Strong foundation in networking (on-prem and cloud) and experience managing virtualized environments
Experience Level: Senior Employment Type: Full-time Workplace Type: Hybrid Category: Engineering Industry: Technology Salary Range: Not specified Required Skills:
- Identity and Access Management
- Cyber Security
- Microsoft Active Directory
- SAML 2.0
- WS-Federation
- OAuth
- OpenID Connect
- SCIM
- RBAC
- ABAC
- IBAC
- GBAC
- SOD
- HIPAA
- PCI-DSS
- GDPR
- PowerShell
- Python
- Terraform
- Microsoft Intune
- Jamf
- VMware Workspace One
Preferred Skills:
- Cloud Architectures
- Complex IT Landscapes
- Enterprise Web Technologies