IT Systems Engineer, Client Platform Engineer

About the role

The Endpoint team (Client Platform Engineering) at Anthropic treats the company's device fleet as a distributed platform, not a collection of laptops. The team runs its own Mobile Device Management (MDM) system as a production service and manages every piece of device configuration as code.

You will own the platform end-to-end: the infrastructure underneath the MDM, the configuration on top of it, the patching and software pipelines that keep thousands of devices patched and secure, and the telemetry that provides insights into device status.

Responsibilities

• Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS, Windows, and mobile, with canary stages and rollback built-in.
• Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response.
• Build patch management automation with rapid enforcement timelines while maintaining a good user experience.
• Design zero-touch provisioning that turns a sealed box into a productive machine on day one.
• Run software distribution for the fleet, including managed app distribution for mobile devices.
• Turn fleet telemetry into policy, dashboards, and early drift warnings, and build automation with Claude that removes operational toil.
• Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls.
• Serve as the deep escalation tier for endpoint issues IT Operations can't resolve.

Requirements

• Have 8+ years of experience building secure IT systems in complex environments.
• Have managed endpoint fleets of thousands of macOS and Windows devices through a modern MDM.
• Treat endpoint configuration as code and have moved past clicking in consoles.
• Excel at solving ambiguous problems with multiple stakeholders.
• Communicate technical concepts clearly to any audience.
• View IT Engineering as requiring product engineering rigor.
• Successfully deliver complex projects from conception to production.
• Write clear documentation as a natural part of your workflow.

Nice to Have

• Experience operating an MDM or device management platform as a service.
• Familiarity with open-source endpoint and device management tooling.
• Experience building automated, progressive rollout systems with promotion gated on telemetry.
• Proficiency in Swift or Go for building endpoint tools.
• Experience using Large Language Models (LLMs) to automate operational work.

Technical Skills

• Python, shell scripting, and PowerShell.
• macOS or Windows internals (depth on one, working knowledge of the other).
• Querying live device state at fleet scale.
• Modern MDM platforms (Jamf, Intune, Workspace ONE, or equivalent).
• GitOps, CI/CD for configuration management, and infrastructure as code.
• Public cloud fundamentals (containers, managed databases, CDN, monitoring).
• Device lifecycle automation (zero-touch enrollment, patching, software distribution).
• Endpoint security fundamentals.

Compensation and Benefits

• Annual salary: $325,000 - $360,000 USD.
• Competitive compensation and benefits package, including optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space.