Iseries Production Support/Software Engineer

Join HSBC as an Iseries Production Support/Software Engineer in Pune, Maharashtra, India or Hyderabad, Telangana, India.

In this role, you will own technical design and delivery for IBM i initiatives, ensuring solutions are secure, resilient, and supportable. You will provide day-to-day technical direction to developers, lead root-cause analysis for major incidents, and drive permanent fixes.

Key responsibilities:

• Work with DB2 for i (SQL, performance tuning, indexing strategies, locking/journalling considerations)
• Apply IBM i operational concepts: subsystems, job queues, output queues, work management, and scheduling
• Implement robust exception handling, logging, and recovery patterns to improve operational resilience
• Provide L3 production support and technical oversight for L2 teams
• Drive stability improvements through trend analysis, defect prevention, and proactive monitoring enhancements
• Own release readiness: deployment planning, back-out strategies, post-release validation, and production sign-off
• Enable and consume integrations using API concepts (REST/JSON), service enablement patterns, and middleware

Preferred skills:

• Build automation using Python (or similar) for migration, operational tasks, reconciliation, reporting, and validation
• Explore AI-enabled improvements (e.g., log analytics, anomaly detection, incident triage support)
• Promote CI/CD and test automation practices for IBM i delivery

To be successful in this role, you will need:

• 5+ years hands-on experience with IBM i / iSeries / AS400 in enterprise environments
• Strong development experience in RPGLE (Free), CLLE (COBOL a plus)
• Strong DB2 for i capability: SQL, performance tuning, data modelling concepts, and troubleshooting
• Proven track record in production support, troubleshooting, and major incident/root-cause analysis
• Solid understanding of exception handling, resilience patterns, and operational controls
• Working knowledge of API usage and integration concepts (REST, JSON, authentication basics)
• Strong analytical and communication skills