Description
Who We Are:
We're Sandbox VR, a leading virtual reality experience provider. Our mission is to bring people closer together through immersive adventures.
What You Will Be Doing:
Create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment.
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up.
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement.
Be a Tech & Experience Expert by mastering our proprietary tech and keeping gear calibrated.
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests.
Communicate with management and tech support when issues arise, clearly and quickly.
Keep Things Running Smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards.
Sanitize gear thoroughly and display materials/gift cards to brand expectations.
Prepare iPads, body trackers, and gear before and after every session.
Shift Leadership & Coaching:
Open/close the store, manage daily audits, break schedules, and labor spend.
Run shift check-ins, coach in real time, and train new hires.
Ensure team performance, morale, and guest service standards remain high.
What We Are Looking For:
Egoless & Coachable: You take feedback well and pitch in wherever needed.
Adaptable & Proactive: You're resourceful, self-driven, and good with change.
Team-Focused: You stay positive and celebrate group wins.
Reliable: On time, in uniform, and ready to shine.
Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs.
Weekend Availability: Required.
Leadership: 1+ year in retail/hospitality leadership.
Benefits:
Paid sick time + 401(k) match.
Commuter benefits (transit + parking).
Referral bonuses + employee discounts.
Free VR sessions + guest review bonus.