Client Services Associate

We are seeking a Client Services Associate to join our Capital Development & Investor Relations team in Hong Kong.

The Capital Development & Investor Relations team manages and engages a broad range of prospective and existing investor relationships through high-touch engagement across the limited partner lifecycle.

Responsibilities:

• Manage inbound requests and opportunities from capital introduction teams, ensuring information is accurate, current, and properly recorded while identifying priority investors for outreach and engagement
• Gather peer and market intelligence and turn it into clear, actionable reports for internal stakeholders
• Track capital introduction events, meetings, and relevant offerings across the market
• Maintain data, including meeting notes, pipelines, and contact records, while helping improve workflow efficiency and data quality and own CRM and pipeline data quality for the region
• Support investor outreach across the region , drafting, follow-ups, meeting preparation and briefing materials for senior coverage
• Support client services requests, including subscription documents, transfers, and other ad hoc investor-related needs
• Host operational due diligence calls and help ensure a professional, well-organized investor experience
• Contribute to project-based work such as RFP coordination, competitor analysis, and other strategic initiatives
• Develop and maintain country-level business plans and provide in-office support to colleagues traveling across the region

Requirements:

• 2–3 years of relevant experience in client services, investor relations, capital development, or a similar environment
• Strong organizational skills and attention to detail, with the ability to keep multiple workstreams moving accurately and efficiently
• A proactive, dependable approach and the judgment to respond quickly to team and investor needs
• Excellent communication skills and the ability to present information clearly to internal and external stakeholders
• Discretion in handling confidential investor information
• Strong Excel and data-handling skills
• Comfort working across ad hoc requests, recurring processes, and longer-term project work
• A strong work ethic, sound judgment, and a hands-on mindset in a fast-paced, team-oriented environment