Rooms Division Attendant - PTAMI

Set a course for adventure with Princess Cruises! As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.

The Rooms Division Attendant is responsible for exceeding Rooms Division targets, reducing friction points, and ensuring guest satisfaction. They utilize Princess MedallionClass products, services, and applications to maximize the guest and teammate experience. They take ownership of product delivery and apply the Service Excellence philosophy.

Responsibilities:

• Maintain the company's standard of housekeeping, sanitation, and maintenance in accordance with HESS protocols.
• Prepare and maintain a clean, sanitized, and welcoming public area, anticipating guest needs and reporting maintenance issues.
• Promptly set up locations for activities, official inspections, and special events.
• Responsibly use consumable items, linen, and cleaning chemicals, avoiding unnecessary waste.
• Maintain assigned equipment clean and in good condition.

• Maintain current knowledge of public health standards and ensure continuous compliance with hotel-related policies.
• Promptly coordinate onboard resources to respond to outbreak situations requiring increased sanitation levels.

Skills, Knowledge & Expertise:

• A minimum of one year of experience in housekeeping from luxury hotels or resorts is also required.
• Ability to comprehend public health and environmental requirements pertaining to crew public areas is essential.
• Furthermore, the ability to communicate effectively in English is necessary.
• Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
• Motivation to excel in all aspects of job duties and responsibilities.
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
• Ability to continuously surprise and delight guests throughout their cruise experience.
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Benefits:

• This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements.

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your own comfortable double cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.