Sr. Software Engineer (Connect - Core App & Admin)

We are seeking a talented, experienced Full-Stack Engineer passionate about building high-quality, scalable web applications using modern frontend and backend technologies.

You will own significant features end-to-end, tackle technical hurdles, and enrich the team with your engineering experience, including mentoring junior engineers.

Responsibilities:

• Develop and maintain Dialpad's web & desktop applications using modern technologies.
• Collaborate with the data science team to build a world-class Agentic AI framework.
• Utilize AI tools like Claude, Gemini, etc., to build world-class features quickly.
• Write clean, modular, and maintainable code using best practices along with unit tests.
• Participate in code reviews to ensure code quality, maintainability, and scalability.
• Ensure that features are shipped on time and with the highest quality.
• Take on on-call activities to support and resolve issues from QA and customers.
• Be responsible for deploying new releases on a weekly release cadence.
• Collaborate with cross-functional teams (e.g., DevOps, QA, Product, UX) to build and use common components and practices across Dialpad products.
• Mentor junior engineers and help them grow their skills and expertise.
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Requirements:

• 6-10 years of experience in full-stack software engineering.
• Strong experience in writing high-performance, reusable, and reliable Python code.
• Strong experience with RESTful APIs.
• Strong experience in modern cloud platforms like GCP or other cloud infrastructures.
• Strong experience in documentation for architectural designs, technical decisions, and best practices.
• Experience with modern frontend frameworks such as Vue/React, as well as HTML, CSS, JavaScript, and TypeScript.
• Experience with databases, SQL/NoSQL.
• Experience in mentoring junior engineers and helping them grow their skills.
• Experience with Agile development methodologies.
• Strong debugging and troubleshooting skills.
• Strong communication and collaboration skills.

Benefits:

• Competitive salary, comprehensive benefits, and real opportunities for growth
• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact