Bartender (Japanese Speaking) - CS

Job Description:

As a Bartender with Princess Cruises, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience on board.

Key Responsibilities:

• Drive the Service Excellence culture and platform by monitoring Bar Steward and Utility F&B Steward performance, providing guidance, and engaging with guests to ensure satisfaction with the beverage product and service.

• Understand the setup, product, and service expectations of your area and rectify any shortfalls that would negatively impact the guest experience.

• Partner with the Bar Supervisor and Bar Manager to action guest feedback and develop a plan of action for immediate service recovery or remedial improvement.

• Oversee the execution of the guest bar and specialty coffee experience in your assigned venue, ensuring that all beverages served are visually appealing and service is in line with company standards.

• Prepare various cocktails and drinks according to Company standards and recipes and consistently maintain a clean, sanitized, and fully stocked bar venue, reporting any damages to equipment, fixtures, or furnishings promptly and rectifying them in a timely manner.

• Conduct inventory accounts as directed, and help minimize waste, neglect, breakages, and mishandling of supplies and equipment.

• Mentor the Beverage Svc Team through coaching, training, and ongoing development to support career progression.

Requirements:

• Graduated from a recognized hotel/bar operation or bar school.

• Two years of experience in hospitality or cruise-related bartender positions.

• Experience and knowledge of USPH, the beverage industry, and a specialization in wines, cocktails, spirits, and all other beverage-related products.

• Excellent management and bartending skills, and the ability to develop and motivate and lead a large team.

• Ability to work under pressure and make decisions which positively impact the overall guest experience.

• Good command of the English and Japanese language, both verbal and written.

Benefits:

• Competitive salary package.

• Own comfortable double cabin - your private space to relax and recharge.

• Company-paid travel to and from the ship, so you can focus on the journey ahead.

• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).

• Vibrant recreation and welfare program designed to support your well-being and work-life balance.

• Access to exceptional learning and development opportunities to grow your skills and advance your career.

• Chance to travel the world, exploring exciting destinations while doing what you love.

• Welcoming, inclusive, and dynamic work environment where your contributions are valued.