Description
Fin is the #1 AI agent for customer service, resolving over 1M customer conversations every week. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
As a Senior Engineering Manager, Fin AI Agent, you will own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.
Your responsibilities will include:
- Leading from the front: deeply understanding the product, the problem, and the context
- Writing code yourself, doing analysis, or driving cross-functional collaboration
- Developing senior engineers into leaders
- Partnering with the Engineering Director on pillar-level strategy
- Identifying problems, forming convictions, and acting on them
We are looking for someone who is an exceptional people leader and personally action-oriented. You need to be product-minded, not process-minded, and have experience operating at real scale with startup energy.
Benefits include:
- Competitive salary and equity in a fast-growing start-up
- Lunch served every weekday, plus snacks and a fully stocked kitchen
- Regular compensation reviews
- Pension scheme & match up to 4%
- Life assurance, comprehensive health and dental insurance
- Flexible paid time off policy
- Paid maternity leave and paternity leave
- Cycle-to-Work Scheme
Fin has a hybrid working policy, requiring employees to be in the office at least three days per week.