Product Operations Lead

In this position, you will drive tactical execution and operational discipline across our development lifecycle. You will lead the intake and dispositioning of new work across 2+ product groups, while holding teams accountable to established SLAs and delivery timelines to ensure consistent product progression.

Key responsibilities include:

• Leading stakeholder management by navigating a broad spectrum of leadership and working levels, managing diverse perspectives to build consensus, drive alignment, and ensure transparency on product priorities and progression.

• Driving project execution by coordinating the end-to-end product lifecycle,from initial ideation through iteration,by tracking timelines, milestones, and deliverables for the Digital Cabin team.

• Facilitating cross-functional collaboration by partnering with engineering, design, and business to gather requirements, align scopes, and streamline communication channels across the organization.

• Optimizing processes by implementing and maintaining project management standards and agile methodologies to increase team consistency, efficacy, and alignment.

• Managing tools & data by owning the Jira environment and roadmap management, curating dashboards to track product metrics, PI (Program Increment) plans, and progress toward business goals.

• Enabling continuous improvement by proactively identifying operational bottlenecks and intake improvement ideas to foster a culture of innovation and agility within the product team.