Director, Product Analytics

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

The Director, Product Analytics role is a highly consultative, influence-heavy leadership position that sits at the intersection of product strategy, product analytics, customer outcomes, go-to-market signals, technical feasibility, and organisational design.

Key responsibilities include:

• Bringing clarity to ambiguous product bets with data and insights
• Helping shape strategy in fast-moving B2B AI product areas
• Pushing for better decisions, not just better analysis
• Identifying product and performance gaps early
• Influencing where the organisation should act
• Creating traction for product data science where the model is still evolving
• Designing how product data science should work, not just delivering within the current setup
• Redirecting effort toward the highest-leverage problems
• Leading with judgment, influence, credibility, and conviction

Requirements include:

• Strong product data science leadership experience in complex product environments
• Track record of shaping strategy, not just supporting execution
• Comfort operating in ambiguity and making high-quality judgment calls with imperfect data
• Ability to influence senior stakeholders and challenge constructively when needed
• Strong analytical depth and technical skills
• A strong point of view on what product data science should look like in an AI-native company

Benefits include:

• Competitive salary and equity in a fast-growing start-up
• Lunch served every weekday, plus snacks and a fully stocked kitchen
• Regular compensation reviews
• Pension scheme & match up to 4%
• Life assurance, comprehensive health and dental insurance
• Flexible paid time off policy
• Paid maternity leave, paternity leave
• Cycle-to-Work Scheme