Description
At Gusto, we're on a mission to grow the small business economy.
We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
About the Role
We're seeking a seasoned Product Manager with a creative mindset to join our New Customer Experience product team to manage the product experience and scalability for Gusto.com. This role will own the website roadmap, balancing improvements of the new customer experience on our signed out surfaces, and ensuring the website platform has long-term scalability and ecosystem health.
Responsibilities
- Own Gusto.com signed out product experience, ensuring potential new customers can quickly get the information they need to understand the relevant product offering. Uphold quality, performance, and accessibility standards across the ecosystem.
- Increase marketing experiment and campaign success with Gusto GTM team, and ensure health core web vitals across the Gusto.com stack.
- Collaborate with the Gusto GTM team, and other growth teams.
- Partner with Growth to translate experiments into reusable system patterns.
- Partner with GTM to ship new campaigns for Gusto.com.
- Create scalable page patterns that balance brand, usability, and performance.
- Define and evolve the website’s foundational design system (templates, layouts, components).
- Ensure visual and UX consistency across all web surfaces.
- Uphold accessibility, quality, and performance standards across the ecosystem.
- Identify and reduce design debt while enabling faster GTM execution.
Requirements
- 5+ years of Product Management experience with a proven track record of shipping successful products.
- Experience with using AI and automation in developing product solutions.
- Understanding of small business challenges, with the ability to identify, frame, and articulate SMB pain points effectively.
- Proven ability to work effectively across cross-functional teams including engineering, design, marketing, and sales.
- Strong design partnership skills with the ability to collaborate with designers to push creative boundaries.
- Excellent analytical and problem-solving capabilities with a data-informed approach to decision-making.
Benefits
- Competitive base pay, benefits, and equity (RSUs).
- Cash compensation amount for this role is $184,000/yr to $230,000/yr for San Francisco.
Work Environment
- Offices in Denver, San Francisco, and New York.
- Remote team members across the US and Canada.
- Work from office on designated days approximately 2-3 days per week.