Waiter - CS

Job Title: Waiter - CS

As a Waiter on board our ships, you will be responsible for delivering exceptional service to our guests, ensuring they have a memorable dining experience. You will work closely with the Restaurant Manager and other team members to ensure seamless service operations.

Key Responsibilities:

• Create a comfortable, elegant atmosphere by preparing table settings and maintaining service stations in accordance with company standards.
• Understand food and beverage menus and actively upsell and make recommendations based on guest preferences and dietary needs.
• Manage orders for assigned areas using on-board tools and technology.
• Deliver food and beverages as requested, on time, in the correct service order and according to brand standards.
• Ensure service procedures are followed during meal times, including clearing and cleaning tables to brand standards.
• Cultivate a memorable connection with each guest by showing genuine interest during service and remaining fully engaged throughout the cruise.
• Observe and identify guest preferences and adapt service accordingly, anticipating guest needs.
• Utilize expertise and knowledge of the ship's food and beverage outlets and their respective operating hours to provide flexible options for individual guest preferences.
• Maximize wine and beverage sales by presenting relevant choices in an inviting manner and using Medallion Class tools to deliver a personalized experience.
• Ensure that orders are recorded promptly and accurately through the on-board POS system.
• Promote Specialty Dining venues to enhance the guest dining experience and strive to exceed set targets.

Skills, Knowledge & Expertise:

• Minimum of three years fine dining experience as a Waiter or Restaurant Supervisor in a large hospitality setting (Luxury Hotels/Resorts).
• Good knowledge of fine dining service standards and international cuisine.
• Good knowledge of wine is also required.
• Fluent in English, both verbal and written.
• Understanding of the fundamentals of guest service and the ability and willingness to provide outstanding service to our guests.
• Motivation to excel in all aspects of the role.
• Personable communicator with excellent social skills and a warm, friendly and caring personality.
• Ability to consistently surprise and delight guests throughout their cruise experience.

Benefits:

• Competitive salary package.
• Own comfortable double cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• Vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• Chance to travel the world, exploring exciting destinations while doing what you love.
• Welcoming, inclusive, and dynamic work environment where your contributions are valued.

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.