Rooms Division Attendant (Japanese Speaking) - CS

As a Rooms Division Attendant with Princess Cruises, you will play a vital role in ensuring guest satisfaction and exceeding Rooms Division targets. You will be responsible for maintaining the company's standard of housekeeping, sanitation, and maintenance in accordance with HESS protocols. This includes preparing and maintaining a clean, sanitized, and welcoming public area, anticipating guest needs and reporting maintenance issues. You will also be responsible for utilizing Princess MedallionClass products, services, and applications to maximize the guest and teammate experience.

Key Responsibilities:

• Exceed Rooms Division targets and reduce friction points to ensure guest satisfaction
• Maintain the company's standard of housekeeping, sanitation, and maintenance in accordance with HESS protocols
• Prepare and maintain a clean, sanitized, and welcoming public area, anticipating guest needs and reporting maintenance issues
• Utilize Princess MedallionClass products, services, and applications to maximize the guest and teammate experience

Requirements:

• A minimum of one year of experience in housekeeping from luxury hotels or resorts
• Ability to comprehend public health and environmental requirements pertaining to crew public areas
• Effective communication skills in English
• Understanding of the foundation of guest service and ability to deliver outstanding service to guests
• Motivation to excel in all aspects of job duties and responsibilities
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality

Benefits:

• Competitive salary package
• Own comfortable double cabin
• Company-paid travel to and from the ship
• Access to exclusive areas and benefits onboard
• Vibrant recreation and welfare program designed to support well-being and work-life balance
• Access to exceptional learning and development opportunities to grow skills and advance career
• Chance to travel the world, exploring exciting destinations while doing what you love
• Welcoming, inclusive, and dynamic work environment where contributions are valued