Senior EPD Operations Manager

Omada Health is on a mission to bend the curve of chronic disease. The Senior EPD Operations Manager orchestrates Engineering, Product, and Design (EPD) teams to deliver major, complex initiatives in a cohesive, reliable way.

Operating above individual workstreams, you align multiple teams around clear member and business value, and partner closely with Product Managers to translate strategic decisions into a coherent, executable launch plan with strong sequencing, risk visibility, and executive communication.

Your Impact:

• Provide the operational rigor behind the integrated EPD launch plan for large, complex, highly technical initiatives spanning multiple teams and products.
• Operate above individual workstreams, owning the discussion that brings Engineering, Product, and Design leaders together to align on milestones, dependencies, critical path, and deliverables.
• Maintain a high-confidence view of status, risks, dependencies, and decisions across all workstreams, and drive resolution when plans drift or assumptions break.
• Drive teams to plan ahead and execute against the roadmap, holding them accountable, surfacing slippage early, and pushing for progress so commitments are met.
• Guide cross-functional leadership through difficult planning and resourcing trade-offs, escalating org-wide trade-offs when needed.
• Refine and set up the rituals and cadences around metrics monitoring and team-level planning with Product Managers.
• Build tools and processes that help EPD teams deliver against key business goals, and drive adoption of new standards within your programs.
• Help teams define, instrument, and report against quantitative goals, OKRs, and metrics.
• Connecting execution signals to OKRs, member impact, and business outcomes so leadership sees both what’s on track and whether it’s moving the right numbers.
• Serve as the key liaison across Engineering, Product, Design, Clinical, Care Delivery, Commercial, Compliance, Legal, Infosec, and Privacy, aligning stakeholders toward unified decisions.
• Act as an EPD point of contact for triaging Commercial questions about the products in your scope.
• Facilitate integrated planning, dependency and risk reviews, readiness checkpoints, go/no-go discussions, and retrospectives.
• Surface trade-offs, escalation paths, and recommendations to leadership, serving as the primary EPD narrator for delivery health with crisp, decision-ready updates.
• Improve how launches run over time by refining operating rhythms, readiness criteria, templates, and retrospective learnings.

About you:

• 7+ years across product/technical program management, product management, general management, consulting, or product/business operations.
• Excellent written and oral communication with executive presence.
• Ability to see and help others see the big picture and drive toward it, operating above the team level yet diving into detail when needed.
• Demonstrated experience in owning cross-team execution rigor on technically complex, multi-team initiatives.
• Experience guiding teams to define goals, generate hypotheses, set metrics, execute, review, and pivot on early signals to deliver results.
• Demonstrated experience defining and reporting against quantitative goals/OKRs/metrics, using qualitative and quantitative findings including for market analysis.
• Strong understanding of how Engineering, Product, and Design organizations operate, including roadmap planning, dependencies, and release sequencing.
• Enough technical depth to see the seams (systems, dependencies, architecture trade-offs) and to partner credibly with engineers and technical leads, without needing to be one.
• Excellent organizational and analytical skills, thrives on attention to detail and process efficiency.
• Strong relationship skills, with the ability to read team dynamics, plus high EQ across functions.

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Employee stock purchasing plan (ESPP)
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions