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Headway

Design Director, Provider Experience

Headway
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remote senior full-time $249,600 - $312,000 New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States

First indexed 5 Jun 2026

Description

We're looking for a Design Director to lead our provider experience team. As a Design Director, you will drive the provider EHR experience strategy and vision, partner with product, engineering, and senior leadership to define what an AI-native practice management experience looks like, and hire, attract, and manage a team of designers.

The ideal candidate will have 5+ years of experience leading a design team for complex B2B SaaS platforms with consumer-grade UX, experience with hyper-growth startups and larger companies with mature design practices, and a proven track record partnering with product managers, engineers, and leadership to drive experience vision and influence organizational direction through design thinking.

In this role, you will also contribute to the design system and culture, share your AI practice, prompts, and patterns with the broader design team, and conduct research and directly talk to providers to validate solutions.

The expected base pay range for this position is $249,600 - $312,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

Benefits offered include equity compensation, medical, dental, and vision coverage, HSA/FSA, 401K, work-from-home stipend, therapy reimbursement, 16-week parental leave for eligible employees, carrot fertility annual reimbursement and membership, 13 paid holidays each year as well as a holiday break during the week between December 25th and December 31st, flexible PTO, employee assistance program, training and professional development.

This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://job-boards.greenhouse.io/headway/jobs/6014204004