Customer Service Team Leader

Join FUCHS as a Customer Service Team Leader. As a key member of the customer service team, you will lead a team of assistants, ensuring a high level of customer satisfaction. Your responsibilities will include managing and developing your team, organising tasks, and improving processes.

Key responsibilities:

• Manage and develop a team of assistants
• Organise tasks and ensure fluidity in order processing
• Improve processes and implement new ideas
• Ensure high-quality customer service

Requirements:

• Experience in customer service or sales with team management
• Strong leadership and customer service skills
• Proficiency in SAP and Microsoft Office 365
• Analytical and methodical approach

If you have any questions, please contact Tatiana AIT-SAHEL at tatiana.ait-sahel@fuchs.com.