Agentic Transformation Advisor

As an Agentic Transformation Advisor, you’ll own the strategy and execution that accelerates the adoption of Dialpad’s agentic products across new and recently closed customers.

You’ll work closely with frontline Account Executives and cross-functional partners to identify, qualify, position, pitch, and close agentic product opportunities.

Your responsibilities include:

• Owning the specialist overlay motion for agentic products across new business and recently closed customer opportunities.
• Partnering with frontline Account Executives to qualify opportunities, develop deal strategies, and support opportunities from initial engagement through close.
• Leading strategic customer conversations that clearly position the value of our agentic product suite against customer pain points and business goals.
• Delivering compelling pitches, product storytelling, and objection handling tailored to customer needs and desired outcomes.
• Coaching the sales team on best practices, opportunity strategies, and positioning to improve efficiency and increase win rates.
• Identifying whitespace opportunities, responding to inbound interest, and helping drive pipeline creation for agentic products.
• Providing regular reporting on pipeline health, revenue attainment, wins, losses, and key trends related to agentic product performance.
• Translating field insights into actionable feedback for Sales, Product Marketing, Product, and Engineering leaders.
• Analyzing product adoption, pipeline, and performance metrics to identify risks, gaps, and growth opportunities across the business.
• Recommending operational improvements that increase revenue performance and strengthen go-to-market execution.

The ideal candidate will have:

• A track record of success in a quota-carrying sales environment selling AI solutions for Customer Experience.
• Strong discovery, storytelling, objection-handling, and closing skills.
• A passion for helping teams adopt, position, and sell new products effectively.
• Strong business judgment and analytical skills, with the ability to translate data into clear recommendations.
• Experience partnering cross-functionally with Sales, Product Marketing, Product, and Engineering stakeholders.
• Comfort operating in a fast-moving environment where feedback, iteration, and continuous improvement are essential.
• Excellent written and verbal communication skills, with the ability to simplify complex concepts for a range of audiences.
• A proactive, resourceful approach to identifying opportunities, solving problems, and driving revenue growth.

In return, you’ll get:

• A competitive salary.
• Comprehensive benefits.
• Real opportunities for growth.
• The chance to work at the center of the AI transformation in business communications.
• The opportunity to build and ship agentic AI products that are redefining how companies operate.