Description
As a Jr Asst Purser with Princess Cruises, you will be responsible for creating a welcoming environment for guests, answering and screening incoming phone calls, and ensuring the reception area is tidy and presentable. You will also be expected to maintain high visibility during published desk hours, socializing with passengers, answering general inquiries, and providing support to all guests. Additionally, you will promptly and meaningfully address and act upon all passenger inquiries regarding onboard amenities and services, and take ownership of each complaint, following up with the passenger in question.
The ideal candidate will have at least 1 year experience as a Front Desk Receptionist from 4 or 5 stars hotels/resorts or cruise ships, and graduate of a recognized hotel or business school. They will also be proficient in the use of computer-based programs (M/S Office, Outlook, various Web Browsers), fluent in English language skills, both verbal and written, and knowledge of additional languages is preferred.
As a member of the Princess Cruises team, you will enjoy a competitive salary package, your own comfortable double cabin, company-paid travel to and from the ship, access to exclusive areas and benefits onboard, a vibrant recreation and welfare program, access to exceptional learning and development opportunities, and the chance to travel the world, exploring exciting destinations while doing what you love.