Competition Operations Manager

About the Role

As a Competition Operations Manager, you will be an expert in translating game mechanics into compelling tournament structures uniquely produced for content creators of varying skill levels. You will work closely with internal teams and external vendors to ensure competitive integrity, mitigate risk, manage quality assurance, and create engaging experiences that align with product goals.

Responsibilities

• Develop and Optimize Formats: Create competition formats and game balancing strategies, seeking feedback from stakeholders.
• Manage Execution Plans: Proactively manage tournament and production vendors in producing Competition Execution Plans and Pre-Morts.
• Oversee Team Balancing: Define and execute team balancing rules and vetting processes.
• Lead Testing & QA: Coordinate and participate in playtests with vendors and manage QA testing of custom builds.
• Manage Prizing Payouts: Define prize pool distributions and validate player payouts.
• Drive Compliance: Lead the creation and submission of legal rulesets for each tournament.
• Own Competition Operations: Update, establish, and build competition-related processes.
• Monitor Live Operations: Oversee competition administration during events.
• Collaborate Cross-Functionally: Partner with various teams to ensure seamless event delivery.
• Streamline Scoring: Build formats and optimize for scoring.

Requirements

• Experience: 6+ years in competition operations, esports, or professional sports management.
• Experience: 3+ years of producing content creator/streamer-focused content.
• Technical Expertise: Understanding of game mechanics and adjusting formats.
• Analytical Skills: Vetting team balance across game genres.
• Project Management: Managing vendors and production timelines.
• Communication: Strong verbal and written communication skills.

Nice to Have

• Deep understanding of genre-specific game mechanics.
• Experience working with high-profile creators.
• Active Twitch community member.

Benefits

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount